Terms & Conditions Level 2

Last Updated and Effective as of: November 1, 2023

Level 2, Menstrual Cycle Coach Course

We are thrilled that you are interested in training to become a Level 2 Menstrual Cycle Coach. If you decide to train with us you will experience one of the most personally uplifting, challenging and inspirational periods of time in your life.

Before submitting your application to us we require you to read the following information very carefully and then tick the appropriate box to indicate that you have fully understood and accepted all terms and conditions of enrolment.


1. Agreement

These terms and conditions form the agreement between Synclical Pty Ltd trading as Cyclical School and in this document as (“us” “our” “we”) and our Clients (“you” “your”). This agreement commences when you enrol in the Level 2, Menstrual Cycle Coaching Course and continues until termination is made in accordance with these terms. We may update these terms and conditions from time to time, so we recommend that you revisit this page to stay informed of any changes that are made. Any changes to our terms will only apply to new Trainees who enrol under the new terms.


2. Our commitment to you

The Level 2 Menstrual Cycle Coaching Course is an internationally accredited on-line course, a six month course conducted by way of:

  • 10 Modules
  • One Group Q&A Coaching Calls for Tuition and Live Coaching
  • An online Trainee Support Group via a Private Facebook Group and Course Membership site

All trainees receive the following Level 2 Menstrual Cycle Coaching materials which have been created specifically for our course. These are provided to you the week prior to our Opening First group call and throughout the course:

  • Level 2 Menstrual Cycle Coach Training Manual (Digital Copy).
  • Two Semester Level 2 Menstrual Cycle Coach Workbooks (Digital Copy).
  • 10 Module Class Notes (Digital Copy)


3. Enrolment and Commencement

The Level 2, Menstrual Cycle Coach Course is offered once per calendar year.

We accept enrolments from the enrolment open period at any time prior to the commencement of the Course or until sold out. Once the enrolment fee has been received on the terms below, we will also ask you to complete a personal details form.

Once we receive your personal details form we will send you an official welcome email into the course, confirming that your application is complete.

You will not hear further from us until we provide access to the course materials approximately 2 weeks before your first group live call. However, after your acceptance into the course you are welcome to contact admin@cyclicalschool.com with any questions you may have.


4. Your commitment to us

4.1 The Level 2 Menstrual Cycle Coaching Course requires a commitment of time, cooperation and participation. The Level 2 Menstrual Cycle Coaching Course runs live for six months. It is our experience that to successfully complete the Level 2 Menstrual Cycle Coaching Course trainees need to dedicate approximately 5 to 8 hours of study each week spread across; course calls for each Module, community group interaction and course assessments and any additional self study they wish to partake in.

4.2 You acknowledge that undertaking the Level 2 Menstrual Cycle Coaching Course may at times be personally challenging and you will not knowingly undertake the course if you believe that you will not respond well to personal conversations, personal growth and constructive feedback.

4.3 We record all group calls and by enrolling in the Level 2 Menstrual Cycle Coaching Course you consent to these recordings. These recordings are only made available to trainees in the course in full, with snippets of calls used for marketing purposes.

4.4 It is highly recommended that you be on every call possible for your growth and learning where possible.


5. Your commitment to each other

5.1 You acknowledge that you are undertaking an adult learning process and that everyone has individual approaches to learning and participation. You acknowledge that there may be times when you or other trainees will have a difference of opinion or values and that you will deal with those differences with dignity and respect for yourself and others.

5.2 All trainees will be paired with a fellow trainee that you will practise your coaching skills on during the Level 2 Menstrual Cycle Coaching Course. You will treat your coaching partner with confidentiality, respect and professionalism.

5.3 There is an additional time commitment in having a coaching partner throughout the Level 2 Menstrual Cycle Coaching Course. The time commitment required through Semesters 2 and 3 will range between 15-30 minutes of communication to six 60 minute coaching sessions. Communications with your coaching partner can occur in person or online.

5.4 In undertaking partnership with your coaching partner for your Final Assessments 1 and 2 through the Level 2 Menstrual Cycle Coaching Course, you commit to making yourself available at times that are mutually convenient to you both.

5.5 Cyclical School cannot be held responsible for the connection between you and your training coaching partner. Any breakdown in communication or engagement between the two of you is to be dealt with respectfully and privately, just as it would be with a coaching client and you acknowledge that Cyclical School will not intervene in that relationship unless gross misconduct is reported.


6. Participation requirements

6.1 Trainees agree to participate in the Level 2 Menstrual Cycle Coaching Course (including use the Membership Site (“the Site”) and Facebook page) in good faith and in a way so as to not bring disrepute or cause reputational or other damage to the Cyclical School which reserves the right to remove any trainee from the course immediately and without refund should these requirements according to our interpretation be breached.

6.2 You agree that you will not upload or provide content on the Site or on the Facebook Page which is:

  1. defamatory, fraudulent, unlawful, threatening, intimidating, harassing, disrespectful, inappropriate, harmful, hateful, abusive, tortious, obscene, invasive of another’s privacy, sexist, racist, homophobic, violent or degrading;
  2. infringes the intellectual or other proprietary interests of third parties;
  3. contains spam, chain letters, pyramid and other such selling and marketing schemes, computer viruses, computer code, files or programs or other harmful components that are designed to interrupt, destroy, change or limit the functionality of the Site or any other computer software, hardware or other electronic equipment, information which in any way impinges on another user’s use or enjoyment of the Site or otherwise breaches or encourages other users to breach these Terms and Conditions;
  4. violates any law; or
  5. encourages or incites any other person to engage in any of the above behaviour;

6.3 Trainees also agree that you will not :

  1. Use technology or other means that is not authorised by the Owner to access the Site;
  2. Use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access the Site;
  3. Attempt to, or introduce viruses or any other computer code, files or programs that may interrupt, destroy or limit the functionality of the Site or the Facebook Page;
  4. Gain or attempt to gain unauthorised access to the Site or Facebook Page including the networks or user accounts; or
  5. Attempt to or engage in conduct that damages, disables, overburdens, or impairs the Site, Facebook Page, servers or networks.

6.4 Request to Reactive Course & Course Content. Where a course is archived and no longer operating it is not possible to reactivate or re-enrol into such courses. Live class replays are only available for 6 months past the last live call date; the Closing Wrap Up Call. After this date it is not possible to re-access the live class replays. The Facebook Group community platform will remain open for the same duration.


7. Your financial commitment

7.1 All prices are displayed in Australian Dollars and are exclusive of GST which only applies to Australian residents. GST will be added to the fees below during the enrolment process.

7.2 In order to secure your commitment in the Level 2 Menstrual Cycle Coaching Course we require a deposit of $700 be paid at the time of enrolment. Your deposit is retained and deducted from your course fee.

7.3 A deposit is not required where payment is made in full at the time of enrolment. Upfront payments receive a discounted rate of $2,990.00.

7.4 Alternatively, we accept payment by way of monthly instalments of $385 AUD per month (6 month plan). Your first payment is due one month after the date of your enrolment. Each following payment will be withdrawn from your account on the same or near date each month.

7.5 While we provide all of the Course materials, trainees are responsible for any other associated costs such as internet, computer, printing materials or purchasing additional recommended resources.

7.6. We reserve the right to immediately transfer you to a future course or remove you from a course entirely without refund should your payments come into arrears and/or you indicate to us that you will not be able to make future payments.

7.7 If at any point in time throughout the course you fail to make your course payments, we reserve the right to withhold your certificate of completion until your full course fees are paid.


8. Transferring and Withdrawing

8.1 We conduct our services in accordance with, and you have the rights as provided by, the Australian Consumer Law (“the law”). Under the law, we are not required to provide a refund for a change of mind for any reason.

8.2 Cooling off Period
Despite our rights by law, we offer a cooling period during the period of time between your enrolment and eight weeks prior to your course starting which is the date of your Opening First group call. After that time point 8.3 comes into effect. If you notify us prior to this time, you will receive a full refund of any fees paid minus a $500 AUD administration fee.

8.3 Withdrawal Period
The Level 2 Menstrual Cycle Coaching Course commences when your training materials are provided to you which will be approximately 2 weeks prior to the first course call. Again, despite our rights by law, we will provide a partial refund for withdrawals where we receive notification after eight weeks prior to your course start date and prior to the Module 2 live class date, you will receive a full refund of any fees paid minus a $1000 AUD administration fee.

Partial Refund: If you notify us of your intention to withdraw prior to the Module 2 live class date you will receive a refund of funds paid, or a release of the obligation to continue to pay, less the amount of $1000.00 AUD which will be retained by us to cover the cost of the services already provided to you and/or due to inability to replace your enrolment at that stage of the course.

8.4 The Refund is only conditional upon:

  • you having fully participated in the Course up until the date of your withdrawal, including attendance on all live calls, active presence in our online  Private Facebook Group and Course Membership site, along with full completion and submission of any required work.

Once we receive the above from you, we will process your refund via Stripe card transactions within ten business days. Any ongoing payments will remain as due until this time. Stripe is the gateway through which we receive your payment no matter what type of credit card or financial institution you pay via. There are no exceptions to the way we provide refunds. All refunds are made via Stripe.

8.5 Withdrawing at any time means you will not be eligible to call yourself a Cyclical School Level 2 Menstrual Cycle Coaching or undertake certification.

8.6 Cancellation / Late Withdrawal/Course Removal
If you withdraw from the Level 2 Menstrual Cycle Coaching Course after the completion of Module 2 you will have forfeited your course fees and must pay all fees if any are still owing for the course.

8.7 You acknowledge that if necessary Cyclical School will engage the services of a Debt Collection Agency to attain any owed fees from your course tuition that are outstanding and that if this is required you will be liable for the agency fees charged to do this. We reserve the right to remove you from the Level 2 Menstrual Cycle Coaching Course if you are in arrears and/or failing to be in communication with us about owed funds. You will be reinstated at any time you pay your owed fees. No removal from the course without communication and opportunities to liaise with us regarding your owed fees will take place.

8.8 Transferring
If something arises prior to the Opening First group call and you would like to transfer to another course at a later time, you may transfer your enrolment to a new date as long as availability permits. Transfers are only possible where we receive request and notification to transfer prior to the Module 2 live class date. Transfers are also only possible if the course fees continue to be paid on your current instalment plan and are only permitted once. If we cannot accommodate your transfer, you will be entitled to the partial refund if you choose to withdraw within the withdrawal period. Transfer requests after the Module 2 live class date will not be accepted.

9. Certification

9.1 When you graduate from the Level 2 Menstrual Cycle Coaching Course you can call yourself a Level 2 Menstrual Cycle Coach. If you do not wish to do anything further than attend live Module calls and participate in our Facebook Group community you do not have to.

To become a Certified Level 2 Menstrual Cycle Coach with Cyclical school you need to:

  • meet 40% live call attendance
  • complete Semester 4 and Semester 5 tests and Assessment submissions
  • undertake with a fellow Cyclical School trainee coaching partner two live coaching sessions
  • conduct one, three session coaching programs with a community member of your choice
  • potentially have a review session with a Cyclical School Menstrual Cycle Coach or Support Trainer
  • other requirements as noted at the certification page on our website

It is your responsibility to be aware of the certification requirements and undertake them if you wish to be certified with us. We do not make the assumption that any trainee or student wishes to be certified and therefore will not question your level of involvement or undertaking of certification requirements at any time.

Once certified you will receive:

  • a Certified Cyclical School Level 2 Menstrual Cycle Coaching Coach Seal for your website and marketing material,
  • lifetime access to the Certified Cyclical School Alumni Online Facebook Group

9.3 Please note that if your training coaching partner reports to Cyclical School that you did not complete your coaching series in a timely manner, cancelled or did not attend appointments, or generally did not participate in the series as a willing practice client, we reserve the right to discuss that with you further and potentially revoke your right to become a Certified Level 2, Menstrual Cycle Coach and/or request you undertake a series with another coach at your expense.

9.4 Once you have completed your training and coaching series and have your documentation ready to submit, please submit your work via the online Course Membership site and email your submissions notification to admin@cyclicalschool.com.

9.5 All decisions about whether or not you are granted certification status are final and no correspondence will be entered into.


10. Late Submissions

10.1 All submission dates are released at the beginning of each course. If you miss manage your time, fall behind, fail to attend classes or catch up on replays under no circumstances will extensions be given. Cyclical School provides an ample amount of time for you to complete all assignments and tests within this Level 2, Menstrual Cycle Coaching course and therefore encourage you to begin them as soon as access is granted.

10.2 Any submissions made after due dates will incur a late submission admin fee of $499 AUD + GST, this applies to all submissions and is on a per late submission basis. A payment link will be sent via email to anyone who has not met a submission date. Once late submission fees have been paid a submission window will be opened and a private submission link or test link will be available to you.

10.3 Late submission inquiries will only be considered in the event of extenuating circumstances with at least 4 weeks notices before submission date for Semester 4, Semester 5 and Final Assessments 1 and 2. Late submission enquiries for Final assessment 3 must be received before the course end date. Any inquiries received after this date will incur the above late submission fee automatically.

10.4 Extenuating circumstances include severe illness or hospitalisation, sudden death of an immediate family member, natural disasters or emergency evacuations. Students will be asked to provide a medical certificate detailing severe illness or hospitalisation, including length of stay, as a prerequisite for consideration of any extenuating circumstances.


11. Use of your Data

How Cyclical School collects, uses, discloses (which may include obligations to overseas recipients in compliance with its privacy obligations) and keeps and secures personal information including how to opt out from direct marketing, how to request access to and correction of your personal information or how to complain about a privacy breach and how this is handled by Cyclical School is explained in the Cyclical School privacy policy. In this instance Cyclical School complies with ‘Card-not-present’ requirements and uses compliant third party service providers (Stripe, Wise and Paypal). Stripe uses the latest encryption technology and complies with Australian industry standards as mandated by the Payment Care Industry council. 


12. Warranties and Indemnities

12.1 We do not warrant that the Website or Facebook page will be uninterrupted or error free or that the Site, its content or the server are free of viruses or other harmful components. Cyclical School maintains current anti-virus software, however to the extent provided by law, we do not guarantee against third party interference or that the Website or its content will be compatible with third party software or hardware. Cyclical School is not liable for any default due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the Owner’s reasonable control.

12.2 You agree to indemnify Cyclical School, its partners, licensors, affiliates, contractors, officers, employees and agents for any claim arising directly or indirectly from your acts and omissions in using the Site and Facebook page pursuant to the terms of the Agreement.

12.3 You acknowledge that while you will be receiving training in a menstrual cycle coaching model and the building of a menstrual cycle coaching business, you will not hold the Cyclical School responsible for anything related to your personal business success or otherwise including your income and client attraction, including if you are profiled on the Cyclical School website.


13. Intellectual Property

Cyclical School retains the right to all intellectual property (whether registered or not) that is created by us and you agree not to disclose, sell or deal with our materials in any way other than in accordance with these terms and conditions. Breaches of copyright including the sharing of any materials in the course with any person not enrolled, will be treated as a breach of this agreement and legal counsel pursued. We track all use of materials in the membership site including downloads.


14. Termination

This agreement will terminate automatically upon completion of the Level 2 Menstrual Cycle Coaching Course. This agreement will be terminated without notice if you fail to pay any amounts owing by the due date. We reserve the right to terminate this agreement if a breach of the terms occurs. We also reserve the right to terminate this agreement in the unfortunate event that we become unable to provide the services requested, in which case all monies paid for work not undertaken will be refunded.

If your Traineeship is terminated you will no longer have access to the Site or the Facebook page. The restrictions imposed on you with respect to the material provided to you, payment obligations, and the disclaimers and limitations of liabilities contained in these terms and conditions will survive termination.


15. Governing Law

This agreement is governed by the laws of Queensland, New South Wales and Australia.


16. Complaints

Complaints must be in writing and directed to Cyclical School. All complaints are lodged formally and considered by our complaints panel. One of our staff will contact any complaints within three business days of receipt of the complaint.


17. Queries and Concerns

If you have any concerns relating to the Cyclical School and the Level 2 Menstrual Cycle Coaching Course you are welcome to contact admin@cyclicalschool.com asap detailing your concerns and how you believe it can be swiftly resolved, where you will receive prompt support and attention. We are a supportive and caring business who will liaise with you in a professional manner and we ask you to do the same for us too.


Copyright © 2023 Synclical Pty Ltd Trading as “Cyclical School”. All rights reserved

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