Terms & Conditions

Last Updated and Effective as of: July 1, 2021

Copyright

Copyright protection is automatic in Australia and New Zealand as indicated by copyright marking. Unless authorised or agreed it is not permitted that any content, copyright images, audio, or video held on this site or any other site owned by Synclical be used without written permission. In accessing and continuing to access the website you agree to this covenant. A usage fee may be applicable.

 

Third Party Websites

Synclical websites contain links to third party websites, such links are not under Synclical control and defer to the T&Cs of the third party. Synclical is not responsible for the content within third party sites.

 

Termination of Access

Services offered are subject to Cyclical School acceptance of your order and requests. Cyclical School may suspend or terminate access, password, account, or use of its sites and content without limitation to any order, person or entity if we believe that you have or intent to violate our Ts and Cs. Consequently this may impact on any agreement and/or payment for services. Enrolments and orders are not deemed as ‘accepted’ until the payment has been successfully processed. Cyclical School may at anytime discontinue, change or suspend any part, offer or feature on our sites or in our content, subject to the fulfillment of any responsibilities to you based on your payment.

 

Limitation of Liability and Indemnity

Synclical takes no liability for any information contained within any of its websites or any other content presented within or by students, coaches, mentors or affiliates. In accessing and continuing to access our websites and content you agree to absolve and indemnify Cyclical School, its staff, affiliates, partners, ambassadors against any and all liabilities, expenses (including legal costs) and damages that may arise out of claims resulting from your use of our websites or content, including without limitation to any claims alleging facts that, if true, would constitute a breach by you of these Ts and Cs. You agree that Cyclical School is not liable for accidents, delays, harm, loss, injury, damage, death, loss of profit, interruption to business or personal life, disease (physical and mental), or any other type of loss or damage due to any act or default by Cyclical School or anyone acting as agent, employee, consultant, affiliate, partner, director, or anyone affiliated with Cyclical School.

 

Course Enrolment

In accessing and undertaking a course with Cyclical School you agree to absolve and indemnify Cyclical School, it’s staff, students, affiliates, partners, ambassadors against any and all liabilities, expenses (including legal costs) and damages that may arise out of claims resulting from your accessing a free coaching session or course, including without limitation to any claims alleging facts that, if true, would constitute a breach by you of these Ts and Cs. You agree that Cyclical School is not liable for accidents, delays, harm, loss, injury, damage, death, loss of profit, interruption to business or personal life, disease (physical and mental), or any other type of loss or damage due to any act or default by Cyclical School or anyone acting as a coach, agent, employee, consultant, affiliate, partner, director, or anyone affiliated with Cyclical School.

 

Coaching/Mentoring Sessions and Pro Bono Sessions

In accessing and undertaking a pro bono session with one of our student-coaches or coaches, or undertaking a coaching or mentoring session with one of our coaches you agree to absolve and indemnify Cyclical School, its staff, students, affiliates, partners, ambassadors against any and all liabilities, expenses (including legal costs) and damages that may arise out of claims resulting from your accessing a free coaching session or course, including without limitation to any claims alleging facts that, if true, would constitute a breach by you of these Ts and Cs. You agree that Cyclical School is not liable for accidents, delays, harm, loss, injury, damage, death, loss of profit, interruption to business or personal life, disease (physical and mental), or any other type of loss or damage due to any act or default by Cyclical School or anyone acting as a coach, agent, employee, consultant, affiliate, partner, director, or anyone affiliated with Cyclical School.

 

Privacy Policy

Cyclical School knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. At Cyclical School, we are committed to protecting your privacy.

For our full Privacy Policy, click here.

 

No Guarantees

Cyclical School is not able to guarantee your attaining of your goals as this primarily depends on you. Individual outcomes will vary greatly in relation to the individual, their circumstances and personal characteristics. You fully agree that it is the responsibility of the individual to attain their goals and not Cyclical School.

 

Earnings Disclaimer

Potential or real earnings expressed in our websites are estimates at best and not an actual claim. Given the variables in attaining an income you agree that earnings is not the responsibility of Cyclical School but of the individual.

 

Testimonials

All testimonials presented are real expressions of individuals views and are used only to demonstrate individuals experiences. Testimonials, endorsements, feedback and responses are not intended to act as a guarantee of any particular outcome.

 

Errors & Omissions

Every effort is made to represent information with total accuracy across our websites and content, however due to human error there may be times where information is inadvertently providing inaccuracies or typographical errors. You agree that we are not responsible for the view, opinions or accuracy of facts provided on our website and across our content that may be alter in accuracy due to changes in knowledge or human error.

 

No Warranties

CYCLICAL SCHOOL MAKES NO WARRANTIES RELATED TO THE PERFORMANCE OR OPERATION OF ITS WEBSITE.  NOR DOES CYCLICAL SCHOOL MAKE REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, PRODUCTS OR SERVICES INCLUDED ON OR THROUGH THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

 

Cancellations, refunds, Course Transfers, Re-Activations, Re-Enrolment & Returns

For our full Refund Policy including Cancellations, Transfers please view the Refund Policy, click here.

 

Re-issuing of Certificates

As of 2019, students whose course/unit is 12 or more months old, who require a re-issued certificate will incur a replacement fee of $30 AUD.

 

Request to Reactive Course

Where a course is archived and no longer functioning it is not possible to reactivate or re-enrol into such courses. Once the course is complete it is not possible to access the live class replays. Additionally the Facebook Group community platform will remain open for a further 30days. For enquiries or requests to re-activated, contact the office, fees apply.

 

Payment plan Default (Missed Payment Fees – as at 1/7/2021)

Please read the full Ts & Cs on this page before signing up to a payment plan. Cyclical School is committed to ethical and responsible payment plans. Ensure you have money in your account to enable all fees due to be paid. If your payment defaults you will be charged an administration fee of $20 per default.  Defaulted accounts will also be suspended until such time as the account is brought up-to-date, including any default fees. The payment plan is an automated system once it is set up; however, to reprocess defaulted payments manual processing is required. We do not want to see students charged fees they need not incur.

 

Issuing Completion Certificates Under Payment Plan Options

Course completion certificates cannot be issued until all course fees (including default fees) are paid in full.

 

Old/Legacy Documents

Legacy documents that are accessed through the Internet are null and void, all information, prices, and discounts are not valid where a relevant document or information on our active website has superseded it. Cyclical School waves responsibility for the retention of legacy documents that are held within the internet.

 

Special Offers, Discounts & Social Media Promotions/Competitions

Where a student is using a special offer, discount or promotion/competition, transfers to other courses or programs is not possible. Refunds and exchanges are not possible for discounted offers or special promotions. Offers can’t be used in conjunction with other offers. Offers are valid on Cyclical School courses only. Where a credit is given via a social media promotion/competition, the credit may only be applied to Cyclical School enrolments.

 

Cancellation and Charges

Cyclical School reserves the right to cancel a course, or refuse any enrolment as permitted by law. Cyclical School reserves the right to adjust fees, vary course requirements or course schedules at any time as deemed necessary. Where a dispute arises Cyclical School reserves the right to suspend a students access to the learning system while the dispute is being resolved.

 

Conduct, Refusals and Dismissals

Students and members should conduct themselves in a professional manner, respecting the information provided, and the ethics and principles of the course. Students should also not pass on any passwords or other materials under copyright laws. Cyclical School reserves the right to refuse entry into any of our courses or to cancel a students enrolment where a student has acted inappropriately or in a manner deemed to be damaging of the Cyclical School brand. Refusal of a position in the course is at the discretion of the admissions department should the student not meet the requirements set out. Students and members may be suspended or dismissed from the course according to the gravity of the following circumstances:

  •   Improper conduct.
  •   Using the materials in an unlawful manner.

 

Complaints

Complaints must be in writing and directed to Cyclical School. All complaints are lodged formally and considered by our complaints panel. One of our staff will contact any complaints within three working days of receipt of the complaint. Please note where you have downloaded our IP (as shown by our learning system logs) refunds are NOT possible.

 

Assessment Grievances – Students

Under our quality assurance policy, if you have a grievance regarding the grading process, contact the office by phone or email and ask to speak with the assessor. Recounts are free for a straightforward recalculation of your marks. To have your assessment re-marked by a different assessor there is a $75 fee and this mark (be it increased or decreased) will be taken as your final grade.

Grading Consistency

Your assessment is graded by a qualified trainer who holds qualifications in women’s health, menstrual cycle, nutrition, Ayurveda. Once graded your paper is passed to another assessor who then reviews the document to check that your assessment has been graded consistently and fairly. Finally, your assessment results will be emailed to you advising you that your results are ready.

 

Payment Plans

*Applicable only to students who enrol via Payment Plan

In accepting the terms of our Recurring Payments and Billing Agreement when you sign up for a recurring payment plan (either directly with Cyclical School or with a third party) you accept our User Agreement. Cyclical School may amend this agreement and provide you with 30 days’ prior notice by posting notice of the change on this page of our website. After this 30-day notice period, you will be considered as having expressly consented to all amendments to this agreement. Courses will only be provided upon receipt of the signed online agreement that will be provided to you. 

 

Recurring Payments

  • A Recurring Payment is a payment in which you (as a buyer or a sender of funds) provide an advance authorisation to Cyclical School or a third party (Stripe, Transferwise, PayPal) for a third party initiated payment, that is a charge to your credit card or debit card directly on a one-time, regular, or sporadic basis. By providing an advanced authorisation for a third party initiated payment, you are giving the third party the ability to collect or reverse variable payment amounts from your Nominated Payment Source until such time as this arrangement is fulfilled.
  • As of 1/7/2021 each new payment plan may incur a $30 establishment fee. Signing the contract agreement authorises and instructs Cyclical School to directly or via a third party to deduct amounts from your Nominated Payment Source for the amounts you agreed to owe and as presented to Cyclical School directly or by that third  party. You acknowledge and agree that use of Recurring Payments in any form means that these payments may be variable and scheduled to occur at certain times (in the manner agreed in your contract agreement document). In signing the agreement you acknowledge that you fully understand your payment obligations and will ensure you always have sufficient funds to meet your ongoing commitment to payment.
    • Where a transaction failure occurs and payment is not made your account will be suspended until such time as you have bought it up-to-date, including any fees and charges. Upon successfully bring your account up-to-date your account will be reinstated. 
    • Non-payment may result in any fees and charges passed onto Cyclical School being passed onto you, in some cases an administration fee to alter or amend an agreement or schedule may be payable. The cost of recovery of any outstanding monies is payable by you under this agreement.
      If your payment defaults and Cyclical School or any third party payment gateway needs to manually charge or process the fee again a $20.00 administration fee will apply per attempt.
  • As of 1/7/2021 payment plans that are halted may attract a pause fee of $30
  • As of 1/7/2021  payment plans that have been halted and are reinstated may attract a re-establishment fee $30.
  • Amendments to payment plans incur an administration fee of $20 each time. 

Completion certificates for your enrolled course will only be issued to students on payment plans once the course has been paid for in full. You can either opt to pay off the balance early to get your certificate or you can wait for the payment plan to finish and receive your certificate, feedback and grade after the final payment.

All payment plans are set up in Australian Dollars (AUD). If your third party initiated payment requires a currency conversion, the amount of the currency conversion fee will be determined at the time the applicable third party processes your payment and completes the transaction. You acknowledge that the exchange rate determined at the time of each payment transaction will differ and you agree to the future execution of third party initiated payments being based on fluctuating exchange rates.

 

Billing Agreement

When you establish a Recurring Payment with Cyclical School an establishment deposit fee is applied; you are also entering into a Billing Agreement with Synclical Pty Ltd. By entering into a Billing Agreement you are authorising Synclical Pty Ltd to charge your Nominated Payment Source directly.

 

Cancelling Recurring Payments

Under IP laws Cyclical School agrees to provide you with the IP you have purchased under this agreement, as all IP is released at once cancellation is not available, all fees payable must be paid in full as agreed in this document. 

 

Terms and Conditions for Scholarship recipients

Below outlines the Terms and Conditions for all scholarships administered by Cyclical School.

Eligibility Criteria

Scholarships are awarded based on established eligibility criteria. The eligibility requirements for scholarships are outlined in the Scholarship Information Pack Download, access it here.

Enrolment requirements

All scholarships are awarded on the basis that you will maintain an enrolled status in your Cyclical Course – Menstrual Cycle Coaching Certification. Your scholarship may be terminated and you will be required to repay the funds if your enrolment status becomes inactive.

Grounds for scholarship termination

Where the awarding of the scholarship is based on continuous course involvement, the student community, live call attendance, the scholarship may be withdrawn if the recipient fails to maintain satisfactory attendance and course progress. Scholarships are not transferable by the recipient/applicant. Scholarships may only be deferred under exceptional circumstances and such request will be dealt with on a case-by-case basis. View additional scholarship termination details on our Refund Policy.

Scholarship Data Protection

Scholarship Awardees’ details (name, title of scholarship, location, gender, images, course title and created programs) may appear on Cyclical School Website, publications, programme materials, social media and the like to promote the Cyclical School Diversity Scholarships. For full details on how the Cyclical School processes your personal data, please see our ‘Use of your Data’ on this page.

NOTE: All scholarships are subject to availability of funds, and details given here are subject to change at any time. Potential applicants are urged to check information regularly to ensure they are aware of current procedures, criteria, deadlines etc.

 

Use of your Data

How Cyclical School collects, uses, discloses (which may include obligations to overseas recipients in compliance with its privacy obligations) and keeps and secures personal information including how to opt out from direct marketing, how to request access to and correction of your personal information or how to complain about a privacy breach and how this is handled by Cyclical School is explained in the Cyclical School privacy policy. In this instance Cyclical School complies with ‘Card-not-present’ requirements and uses compliant third party service providers (Stripe, Transferwise and Paypal). Stripe uses the latest encryption technology and complies with Australian industry standards as mandated by the Payment Care Industry council. 

 

 

Course and Product Descriptions

Cyclical School will always endeavors to portray and display services and products as accurately as possible, providing as clear as possible detail, Cyclical School accepts that the Site may not always be entirely accurate, current, or error-free. Cyclical School may correct and update errors in pricing and descriptions. Cyclical School reserves the right to refuse or cancel any order or enrolment with an incorrect price listing.

 

Contact Us:

If there are any questions regarding this privacy policy, you may email admin@cyclicalschool.com or via snail mail to Synclical Pty Ltd, P.O. Box 368, Broadbeach, QLD 4218, Australia.